Wednesday, August 20, 2014

#ALSIceBucketChallenge Takes Over Social Media

Image via The Atlantic

Over the past few weeks peoples’ Facebook and Twitter newsfeeds have been flooded with videos of friends dousing themselves in ice water to support ALS. The challenge goes like this: friends nominate each other to tape a video of themselves dumping ice water on their heads within 24 hours or they have to donate $100 to ALS.

Amyotrophic Lateral Sclerosis, better known as Lou Gehrig’s disease, is a neurodegenerative disorder that affects brain cells and eventually leads to total body paralysis, although the mind remains intact. This disease affects thousands across America, and life expectancy averages about two to five years after diagnosis.

The New York Times reported that donations to the ALS Association have exponentially increased over the last month. “As of Sunday, the association said it had received $13.3 million in donations since July 29. It said there were about 260,000 new donors.

So what is the problem with millions of dollars in new donations as a result of a social media trend?

Many are criticizing the fad because people are just doing the videos to show that they can survive dumping themselves with ice water, almost as an ego boost. And who is checking on the people who do not take the challenge and are supposed to make a donation? Since the donation is an alternative to dumping water on themselves, people do not want to lose the money so they take the challenge.

Although the basic idea of the trend is for a good cause, like anything that reaches the masses, it eventually lost its purpose. Now, it has just become a way to increase social media credibility and gain followers across social media platforms.

Forbes spoke about “slactivism” and how things like this do not really help the cause in the long run. “It’s a substitute for real long-term involvement and engagement. It’s all about showing off for social media. It won’t change a thing, or cure ALS or ease the suffering of those with the disease.”

Most of the videos do not even mention or discuss ALS and how it affects the body, so how is this helping to “strike out ALS”? Instead of having substantive content, the videos are simply a viral trend.

Pete Frates
So how did an ice bucket, a camera, and social media all become intertwined with ALS? That can be credited to Boston College baseball player Pete Frates, who is battling Lou Gehrig’s disease. He made one of the first videos in the name of ALS, and his friends and family have helped transform the challenge into a charity fundraiser to help spread awareness.

So, is the ALS ice bucket challenge being completed with the best of intentions, or are people using it as an excuse to watch their friends scream from shock?


Whether the intentions are noble or not, the ALS Association has raised millions to help fight a disease that is affecting thousands across the country, and people that have never heard of the disease are talking about it. Check out their website for more information regarding donations and learn more about the disease.

Even the Kennedy's took on the challenge

Sunday, June 29, 2014

2014 World Cup Sets Social Media Records



The past two weeks have drawn in social media users and sports fans alike with the 2014 World Cup in Brazil taking over TV screens, computers and phones.

The World Cup has been smashing social-media records, even outranking the 2012 London Summer Olympics. With its worldwide appeal and growing fan-base in America, soccer has taken over.

Facebook and Twitter have exploded over the past couple weeks with discussions of soccer and the tournament. From celebrities, to players, and of course all the fans, social media is being used to promote and spread support for the teams.

Because of the time difference, most games are played during working hours. This means more people are taking to their computers to "watch" the game; constantly updating Twitter for plays and scores. Interestingly, the United States Men's National Team's (USMNT) coach, Jurgen Klinsmann, posted a letter  on Twitter to excuse employees during Thursday's match against Germany. The Governor of New York, Andrew Cuomo, excused all state employees for an extra hour of lunch to watch the game.

Soccer has become increasingly more popular in the United States since the last World Cup in 2010, and with that so is the use of social media during the games.

Athletic brands like Nike and Adidas are taking advantage of the popularity by spending millions on gear for athletes and advertisements throughout the World Cup. They are even going head-to-head to see which brand is the most beloved. Although Adidas is the official game sponsor, Nike has proven to be a successful challenger in marketing.

It is clear to see that soccer is here to stay. Like any big event nowadays, social media plays a pivotal role. From marketing to live-streaming sites alike Twitter and Facebook are using their strengths to attract people to the games.

Here is FIFA's Twitter and Website for more information on the games!

Tuesday, June 3, 2014

Public Relations Standoff: Amazon v. Hachette

Image from Slate.com















Amazon and Hachette Publishing Group have gotten in a very public dispute over the last couple weeks. The companies are disputing e-book pricing, and the larger publishing world--mostly Amazon's role in it. So why does this matter? Essentially because of this dispute all of Hachette's books on Amazon are showing in fewer searches, not being sold entirely, have slower shipping speeds and pre-orders are being cancelled. Hachette is losing money because Amazon wants more control over the publisher to determine pricing and publication. This is a huge loss for Hachette if they cannot reach an agreement because Amazon sells 41 percent of all new books in the United States, both print and electronic.


Hachette publishes big name authors like James Patterson and J.K. Rowling. None of Hachette's authors have commented to major news outlets, and the two companies have not commented either. Instead, Amazon is encouraging people to go to competitors while the dispute is being handled. In the end Amazon wants a bigger cut of the profits, but the seller can suffer a small sales loss because of their other products offered. Hachette on the other hand is losing an important supplier if disputes continue. According to an article in Forbes, "Amazon wants a bigger piece of its suppliers’ profit margins to purportedly pass on to its customers in the form of lower prices."
Image from Amazon.com
The two companies are negotiating terms, but the effects of their dispute are very public. Customers are not happy, and this could effect how Amazon interacts with other publishers and suppliers. Although over the past couple days Amazon has released some of Hachette's titles, they are still losing profits while other mega-companies are profiting. The Huffington Post reported that, "Other retailers, including Walmart, Target and Barnes & Noble, have seized the standoff as an opportunity to one-up Amazon."

For now the dispute continues, but readers across America are hoping an agreement is reached soon so that they can receive their books at the price they are willing to pay. Amazon and Hachette have not done the best job of staying transparent, and their communication skills can be improved. Speculation is not a good reaction to negotiations, so Amazon and Hachette would be wise to release statements so that the press is not in the dark. 

How do you think Amazon and Hachette should have handled this problem?

Sunday, May 18, 2014

GM Pays for Delayed Response



Earlier this year GM recalled vehicles after problems were reported with the ignition switches in their cars, which would shut off while driving, disabling airbags, anti-lock brakes and power steering in some  circumstances. The problem with their recall is that GM employees knew about the problem as early as 2001, but they did not report it to anyone or inform customers

Transportation Secretary Anthony Foxx said in a statement, "Safety is our top priority, and today’s announcement puts all manufacturers on notice that they will be held accountable if they fail to quickly report and address safety-related defects." He continued to share that the government will not tolerate tardiness in safety recalls, "While we will continue to aggressively monitor GM’s efforts in this case, we also urge Congress to support our GROW AMERICA Act, which would increase the penalties we could levy in cases like this from $35 million to $300 million, sending an even stronger message that delays will not be tolerated.”

Foxx wants all vehicle manufacturers to be more aware of their recall process, otherwise they could find themselves in a similar situation to GM. The United States Department of Transportation said GM’s fine was the highest civil penalty paid from a National Highway Traffic Safety Administration investigation of a recall.




GM has been recovering since the recession in 2008 after filing for bankruptcy. As of right now the recall is not effecting sales, but it is too soon to tell what this will do to GM's reputation in the long-run. 

Saturday, May 10, 2014

Latest Edition of EsPResso is Available

The latest edition of EsPResso is available! From a peek at the new e-board members to PR crisis stories, the newest issue is packed with industry fun. Big thank you to everyone involved in the making of this great issue.

Check Out the Issue Here!

Wednesday, May 7, 2014

#AmazonCart


Launched on May 5, Twitter and Amazon have partnered to bring users #AmazonCart; a new and unique hashtag that allows customers to place products they see on Twitter directly into an Amazon cart.  

Amazon made the announcement in a tweet, calling it "an exciting new way to add Amazon products to your cart, without leaving Twitter."

It's pretty simple. Whenever a user sees a tweet containing an Amazon product, they can respond to the tweet with the hashtag #AmazonCart and the product will be added to their Amazon cart. Amazon will respond on Twitter and via email to confirm that the item has been added.

In order to use this feature, users will need to sync their Twitter account with their Amazon account.

"We know that discovering products and services on Twitter is a natural, and we always look for ways to make that easier for users…That's why we built this capability through our relationship with Amazon," said Twitter spokesman Will Stickney in a statement.

This type of in-stream purchasing is a really cool and new way to appeal to impulse buyers online.  Many Twitter users follow a significant number of online shopping accounts and as brands and influencers tweet their products, shoppers will be able to instantly save them to their Amazon cart.
The #AmazonCart feature is currently only available to users in the US.
As the video explains below, this means no more switching apps, remembering passwords, or making note of interesting products seen on Twitter to purchase later.

Do you think you will use #AmazonCart?  Do you think that more retailers will team up with Twitter? Tell us what you think!